MISSION & HISTORY

Our Mission

The mission of Hugs Café Inc. is to enhance the lives of adults with intellectual and developmental disabilities through training and employment.

Our Vision

We envision a world where people are recognized for the things they can do rather than the things they cannot.

Our Belief

We believe in offering Hope, Understanding, Grace, and Success (HUGS) to each individual so they can be recognized for their talents in the community.
2007
Ruth finds the IDD population

Ruth begins working with the IDD population in Colorado as she finds her passion and dedication to inclusion and community.

2008
Ruth at Market Street

Ruth moves from Colorado to McKinney, Texas, and begins teaching cooking classes at Market Street for adults with disabilities, teaching them not just cooking skills but also life skills. 

January 2013
Ruth has a dream

On the verge of retirement, Ruth has a life-changing dream – two nights in a row! She dreams of running a one-of-a-kind restaurant, where the staff are all adults with IDD, and they do every job there, from greeting customers to washing dishes to preparing world class food. 

March 2013
Board of Directors Formed
Board of Directors Formed

A group of incredible individuals come together to support Ruth’s dream. Together, they work through the logistics of launching a non-profit AND a cafe The Hugs Board of Directors makes an invaluable impact on the organization by creating the foundation of everything to come. 

August 2015
Location Secured

Thanks to the generosity of the Sanchez family, Hugs Cafe finds its first home in Historic Downtown McKinney.

September 2015
First Staff Hired

Add Description Ruth begins to hire staff for Hugs Cafe, beginning with the students from her Market Street cooking classes. Ruth brings together a group of 24 adults with IDD as the first Hugs Cafe staff members, many of whom are still with us more than ten years later. 

October 13, 2015
Hugs Cafe Opens

Hugs Cafe opens the doors to its flagship cafe in Historic Downtown McKinney with a staff almost entirely comprised of adults with IDD.  

August 28, 2018
Greenhouse Expansion

With a growing need in the community for more inclusive hiring, Ruth decides to open a second program under the Hugs umbrella - Hugs Greenhouse . Thanks to the Shelton family, the Greenhouse opens on 4 acres in north McKinney. The team of mission-based staff grow native Texas perennials and seasonal bedding plants. 

February 7, 2019
Hugs Home Cooking Launch

Hugs begins holding monthly cooking classes in McKinney for teens and adults with IDD, combining cooking instruction utilizing a classically trained chef. 

March 14, 2022
McKinney Training Academy Launch

Recognizing the need for more inclusive hiring beyond the Cafe and the Greenhouse, Hugs expands its mission and reach by opening Hugs Training Academy in McKinney, a workforce readiness course that teaches service and hospitality skills to students with IDD. 

December 18, 2023
The Kelly Clarkson Show

Ruth Thompson is invited to be a guest on The Kelly Clarkson Show, sharing the Hugs story and mission to a nationwide audience. 

December 18, 2023
Hugs Secures Land for HQ

Land was secured in east Downtown McKinney for Hugs National Headquarters. 

January 16, 2024
Dallas Training Academy Launch

Hugs Training Academy expands to a second location at Dallas College 

February 2, 2024
Affiliate Partner Program Launch

Hugs Cafe begins receiving requests for advice from individuals wanting to create their own nonprofits that follow in Hugs’ footsteps. These requests inspire the creation of the Hugs Affiliate Partner program, which provides organizations with the proven-success Hugs formula and Hugs acquires affiliate partners across the country.

July 25, 2024
Hugs wins DCEO Social Enterprise of the Year

D CEO Magazine names Hugs Cafe their 2024 Social Enterprise of the Year, recognizing the organization’s commitment to meaningful inclusive employment. 

September 30, 2024
Hours & Menu Expands

Demand from customers for more Hugs and a growing list of applicants makes the Hugs Cafe expands the hours and menu of our flagship cafe to include breakfast. This allows for Hugs to almost double its number of mission-based staff, adding three more hours of operation and a delicious breakfast menu. 

May 7, 2025
Hugs HQ Breaks Ground

Construction begins at the Headquarters site in McKinney, TX 

August 2025
Staff Expansion to Over 100

Hugs Cafe Inc. Staff exceeds 100 people. 80% of the Hugs Staff have a disability. 

December 8, 2025
Hugs Cafe Dallas Opens

Hugs Cafe Dallas opens its doors, marking a significant milestone in the Hugs Cafe impact and expansion of services to people with IDD.